It is not possible to play audios or voice notes in WhatsApp: Solutions

The inability to play audio or voice notes on WhatsApp can be a frustrating problem that affects the quality of the messaging service. This article is designed to help you resolve this issue quickly and easily. There are several solutions that you can implement to recover the audio playback function in WhatsApp. From updating the app to cleaning the proximity sensor, we'll guide you through possible solutions step by step.

App update

Index

Step 1: Check the Update

1. Access the application store on your mobile device, whether it is the Google Play Store on Android or the App Store on iOS.

2. Search WhatsApp in the app store and check if an update is available.

3. If there is a pending update to download, download and install it. Make sure the update completes successfully.

Step 2: If the Problem Persists

If the audio playback problem persists after updating WhatsApp, consider uninstalling and reinstalling the application.

Uninstall and Reinstall

Uninstalling and reinstalling WhatsApp can resolve a variety of issues, including those related to audio playback. Here are the steps to do it:

Step 1: Uninstall WhatsApp

1. On your Android device, press and hold the WhatsApp icon until the uninstall option appears. On iOS devices, press and hold the icon until an "X" appears in the top left corner.

2. Confirm the uninstall and delete the app.

Step 2: Reinstall WhatsApp

1. Access the application store corresponding to your device (Google Play Store or App Store) again.

2. Search WhatsApp and download the application.

3. After installing WhatsApp, log in to your account and check if the audio playback issue has been fixed.

Proximity sensor

On many devices, WhatsApp audio playback automatically adjusts based on the phone's proximity to your ear. When the phone is close to your ear, sound is output from the front receiver, and when you move away, it is played through the speaker. If you are experiencing audio problems, it may be due to a malfunctioning proximity sensor. Follow these steps to fix it:

Step 1: Adjust Hand Position

1. When you listen to WhatsApp audio, make sure the phone is close to your ear, as you would during a normal phone call.

2. Adjust the volume if necessary.

Step 2: Clean the Screen

1. Sometimes dirt or dust on your phone's screen can affect the performance of the proximity sensor.

2. Wipe the screen carefully with a soft cloth to remove any dirt.

Other Solutions

Although audio playback problems on WhatsApp are less common in the latest updates, it is important to check some additional aspects if the above solutions do not work:

1. Internet Connection Drop

Make sure your Internet connection, whether Wi-Fi or mobile data, is working properly. If you experience connection problems, try restarting your mobile device or router to resolve any interference.

2. WhatsApp Technical Failure

On rare occasions, WhatsApp servers may experience technical issues that affect audio and video playback. Check to see if WhatsApp is reporting issues on its platform and wait a few minutes before trying to play the audio again.

Conclusions

The inability to play audio or voice notes on WhatsApp can be a frustrating obstacle when communicating with your contacts. However, fortunately, there are effective solutions that can help you solve this problem quickly. From updating the app to cleaning the proximity sensor, these solutions help you enjoy a smooth user experience on WhatsApp.

Frequent questions

How Can I Solve the Problem of Not Being able to Listen to Audios on WhatsApp?

To solve the problem of not being able to listen to audios on WhatsApp, you can follow these steps:

● Check if a WhatsApp update is available in your device's app store and update the app if necessary.

● If the problem persists, consider uninstalling and reinstalling WhatsApp.

● Make sure to adjust the position of your phone near your ear when you hear WhatsApp audio to activate the proximity sensor.

● Clean your phone's screen to remove any dirt that could affect the proximity sensor.

What to do if the Internet Connection Causes Audio Playback Problems in WhatsApp?

If you are experiencing audio playback issues on WhatsApp due to your internet connection, you can take the following steps:

● Check that your Internet connection (Wi-Fi or mobile data) is working correctly.

● In case of connection problems, restart your mobile device or restart the router to eliminate any interference.

What Should I Do if WhatsApp Reports a Technical Problem on its Servers?

In the rare case that WhatsApp reports a technical issue on its servers, we recommend waiting a few minutes before trying to play the audio again. Technical issues are usually resolved quickly by the WhatsApp team, so waiting usually resolves the issue.

With these solutions and tips, you can solve audio playback problems on WhatsApp and enjoy uninterrupted communication with your contacts.